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The Flat | Local Area | Things To Do | Desert Springs Golf Club | Rates | Booking Terms | Contact Us

Booking Terms

1. BOOKING
The booking form (which will be sent to you) must be completed by the party leader (the client) who must be over 18 years of age. The completion of the booking form shall be deemed as an acceptance of the booking and our terms and conditions by the client and shall be a warranty by the client that they have the authority to act on behalf of the persons named on the booking form including any substitutions or additions by any subsequent agreed amendments to the booking.

The booking is not accepted until the completed booking form and payments have been received into our account - a payment by cheque or any other un-cleared form of payment will not be accepted until successful clearance shows in our account. A booking is only confirmed once an acknowledgement or receipt has been issued to the client. An invoice or pro forma invoice does not constitute an acknowledgement of a booking. If the booking is not accepted by us for any reason the deposit will be refunded in full. Amendments to or cancellation of a booking by the client will be subject to the provisions of sections 5 & 7 of these terms and conditions.

The accommodation cannot be shared, assigned or sublet and only the persons shown on the booking form are permitted to stay in the property. The property sleeps 4 or 5 people.  The maximum number of people allowed to stay in the apartment at anyone time is 5. Persons/children under the age of 18 are not acceptable unless accompanied by parents or an adult. No pets permitted.

2. PAYMENT
A non-refundable deposit of 50GBP per week is required (or for any other period of seven days or less) at the time of booking and the balance is payable on arrival.  The deposit will be treated as part payment of the total amount due.  In the event of cancellation for any reason, deposit and final balance are not refundable. The owners are not responsible for any loss of enjoyment or use of the house due to travel disruption. It is very important that you have adequate insurance cover and is a condition of this booking.

Guests are required to take out travel/holiday insurance when booking to protect against cancellation costs. The Owner or his Agents accept no liability or responsibility whatsoever for personal injury or accident, loss or damage of personal effects whenever or however caused.
The client is responsible for and pays all travel arrangements, airline tickets, car rental, medical and travel insurance and any other costs incurred in connection with the holiday. Payment via the Booking Form is for the rental of the apartment only.

3. THE RENTAL PERIOD
The apartment is available for occupation from 12 noon (local time) on the day of arrival until 10am (local time) on the day of departure. Vacating after 10am on agreed day of departure may incur additional charges. 

4. PRICE GUARANTEE
We accept no responsibility for price discrepancies on our website or any other marketing material you may see. All prices will be agreed confirmed at time of booking. The rental price for the apartment is fully guaranteed when the deposit has been paid and the acknowledgement/receipt has been issued.

5. AMENDMENTS
The effective date of any amendment is the date on which details of the proposed amendments are received in writing.

6. THE SECURITY DEPOSIT
We require a security deposit 150euros on arrival. The full amount will be returned shortly after the end of occupancy providing the apartment is left in a satisfactory condition. The apartment is inspected both before and at the end of each occupation to check that all is in order. Charges for damages/losses or any maintenance/repairs to the premises, equipment, amenities or fixtures necessitated by misuse or neglect will be at the discretion of the owners.

It is important that the property be left clean and tidy at the end of the rental period.

7. CANCELLATION BY YOU
Any cancellation by the client must be notified by email to spain@cyclingadventures.co.uk .
Cancellation by telephone will not be accepted however, we would appreciate contact as soon as possible to inform us that you need to make a cancellation and that you will be issuing us with the appropriate cancellation details by email.
In the event of cancellation by the client, the following charges will apply:-

Cancellation more than 4 weeks - Loss of deposit
Less than 4 weeks - no refund

It is a condition of booking that you travel with adequate insurance and it is recommends you cover yourself against cancellation which is not always standard in policies.

8. CANCELLATION BY US
In the unlikely event that circumstances beyond our control necessitate cancellation, we will refund any monies paid by the party leader (without interest, compensation or consequential loss of any kind).

9. SMOKING
No smoking is permitted inside the property and is only permitted outdoors. If the Owners or Owner's management company find any evidence of smoking inside the flat it will be regarded as a serious breach of contract and the Guests will be evicted immediately. All monies paid will be forfeited. Any costs incurred in the neutralisation of odours, or making good any damage to the property (such as, but not limited to, burn marks, discoloration or disfiguration) from cigarettes, cigars, pipes or other smoking materials, will be deducted from the security deposit paid by the Guest. In the event that the security deposit does not cover the cost of repairs the Owners reserve the right to reclaim from the Guest any and all of the additional costs involved.

10. PETS AND ANIMALS
No pets or animals are allowed in the apartment at any time. If pets or animals are found on the premises it will render the booking void, all monies paid will be forfeited, all occupants will be asked to leave the apartment immediately with no further compensation and the cost of a thorough deep clean of the property will be deducted from the security deposit. In the event that the security deposit does not cover the cost of the thorough deep clean or the cost of repairing or making good any damage, the Owners reserve the right to reclaim from the Guest any and all additional costs incurred.

11. KEYS AND LOCKS
The client is responsible for the keys at all times during their stay at the apartment. Please return the key at the end of your stay. If the key is lost or stolen, the client will be responsible for any costs associated with the replacement of keys, locks and any damage incurred to re-enter the property.

12. INSURANCE
We strongly advise our clients to take out Travel insurance for their whole party. Clients are personally responsible for the provision of international travel/health documentation. Cancellation caused by clients due to the incorrect documentation will be charged the relevant cancellation fee.

13. FORCE MAJEURE
The owners and their representatives accept no responsibility whatsoever and no compensation or any other payment will be made if any cancellation, or change to the terms of the booking becomes necessary due to war or threat of war, riots, civil commotion, terrorist activities, industrial disputes, natural and nuclear disasters, fire, flood, adverse weather conditions, technical problems with transportation, closure or congestion of airports, alterations or cancellation of schedules by carriers, or any other events beyond their control.

14. COMPLAINTS
Should any problem occur with the accommodation during your stay, you must notify the local Management Company immediately. The telephone number of the Management Company will be provided to you before departure. If the matter is not rectified to your satisfaction, you should contact us directly.

15. WEBSITE DESCRIPTION AND OTHER MARKETING MATERIAL
Whilst all information is deemed to be correct and to the best of our knowledge, it is understood that the information and photographs supplied is for guidance purposes only and does not form part of any contract.

16. LIMITATION OF LIABILITY

Although every effort is made to ensure that the apartment is in perfect condition, we cannot accept responsibility for third party claims, accidents, damage to or loss of property or for any expenses incurred for any reason including changes caused by force majeure, regardless of however they may have occurred, nor can any responsibility be accepted for injury or accident caused as a result of the use of the pool.  We also take no responsibility for accidents or injury as a result of slippery surfaces or any other third party claim of any description.

17. LAW
This contract is subject to and shall be in accordance with the laws of England and shall be subject to the jurisdiction of the English Courts.

18. DECLARATION
I have read and understood all the terms and conditions related to my rental of the apartment.